Question 1

What is Helvino Phone Repair and POS?

Accepted Answer

It is a cloud-based point-of-sale and repair management system built for phone and laptop repair shops. It tracks repair jobs from intake to collection, handles accessory sales, manages inventory and produces financial reports.

Question 2

How much does it cost?

Accepted Answer

You start with a free 5-day trial. After that, the first year costs KES 50,000 and annual renewal is KES 20,000.

Question 3

Do I need to install anything?

Accepted Answer

No. Helvino POS runs in the browser on any computer, tablet or phone. Your data is stored securely in the cloud and kept separate from every other business.

Question 4

Can my staff have their own logins?

Accepted Answer

Yes. Each shop can create user accounts for its technicians and cashiers, with roles that control what they can see and do.

Question 5

Can I print receipts and job cards?

Accepted Answer

Yes. You can print or download receipts for sales and repair payments, and track deposits and outstanding balances for each repair job.